Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you and Hello Emma AB ("Company", "we", "us", or "our"), a company registered in Sweden, governing your access to and use of the Hello Revenue service ("Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

Hello Revenue is an AI-powered marketing campaign generation platform that helps users create marketing materials including:

• Product and offer analysis
• Campaign strategies and targeting
• Ad copy and creative concepts
• Landing page content
• Email sequences

The Service uses artificial intelligence to generate content based on information you provide. Generated content is provided as suggestions and starting points; you are responsible for reviewing, editing, and approving all content before use.

Important: Hello Revenue is a campaign-building tool, not a party to your transactions.

We provide technology to help you create marketing materials. We are not a party to any transaction between you and your customers. We do not sell, fulfill, warrant, or guarantee any product or service you advertise using our platform. All relationships with your customers are solely between you and them.

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

You must be at least 18 years old to create an account and use the Service.

Free Tier: Product analysis and campaign strategy generation are provided free of charge.

Paid Campaigns: Complete campaign generation (targeting, ads, landing pages, and email sequences) is available for a one-time fee as displayed at the time of purchase.

Payments are processed securely through Stripe. By making a purchase, you agree to:

• Pay all fees at the prices in effect when incurred
• Provide valid payment information
• Authorize us to charge your payment method

All prices are displayed in USD and include applicable taxes where required.

The Founding Member Program is a limited offer for early adopters who purchase lifetime access at a discounted rate.

Fair Use Policy:

Founding Member access is granted for personal or single-business use. Specifically:

• Product limit: Founding Members may create campaigns for up to 3 distinct products or businesses. A "product" means a distinct offer, service, or business entity. Multiple campaigns for the same product (e.g., different angles, A/B tests) do not count toward this limit.
• No agency use: Founding Member access may not be used to provide services to third-party clients. If you run an agency, each client requires their own account and credits.
• No account sharing: Your Founding Member account is personal and non-transferable. You may not share access credentials with others.

Reservation of Rights:

We reserve the right to:

• Modify the terms of the Founding Member Program with 30 days notice (existing members will be grandfathered into their original terms unless they violate Fair Use)
• Suspend or revoke Founding Member access for violations of the Fair Use Policy or these Terms
• Implement reasonable technical measures to enforce the Fair Use Policy

Why these limits exist: The Founding Member price reflects individual use. These limits ensure the program remains sustainable while we build Hello Revenue together. If you need agency-level access, contact us about partnership options.

We stand behind the campaigns we build. If your campaign doesn't convert, you get your money back. Here's how it works:

To qualify for a refund, you must:

• Use the campaign as built by Hello Revenue. You may refine and iterate using our AI chat feature, but the core campaign assets (targeting, copy, creative concepts, landing page content, and email sequences) must be used as generated. Campaigns that have been substantially modified outside of Hello Revenue do not qualify.
• Run the campaign with the recommended test budget. During campaign creation, we define a test budget appropriate for your campaign. You must spend this full amount before requesting a refund.
• Request within 30 days of purchase. Refund requests must be submitted within 30 days of your original campaign purchase date.

What's covered: The conversion guarantee applies to Hello Revenue service fees only. Advertising spend paid to third-party platforms (Meta, Google, etc.) is not refundable by Hello Revenue.

To request a refund:

Contact us at support@hellorevenue.me with:

• Your campaign URL (the live ads or landing page)
• A screenshot of your ad platform dashboard showing spend and results

We'll review your submission and process refunds within 7 business days.

When the guarantee does not apply:

The conversion guarantee is conditional on you having a legitimate, deliverable offer. The guarantee is void if:

• You misrepresented your product, service, or business when creating the campaign
• You do not have the legal right to sell the product or service advertised
• You do not have the operational capacity to fulfill orders generated by the campaign
• The product or service falls under our Prohibited Uses policy (Section 7)
• We determine, in our reasonable judgment, that the offer was not legitimate or deliverable

Why we offer this: The frameworks we use have been proven across thousands of businesses. We're confident in what we build. If it doesn't work for you, we don't deserve your money.

General Prohibited Uses

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Generate content that is fraudulent, deceptive, or misleading
• Create content promoting illegal activities
• Generate hate speech, harassment, or discriminatory content
• Distribute malware or engage in phishing
• Attempt to reverse engineer or extract our AI models
• Overload, disable, or impair the Service
• Access the Service through automated means without permission

Prohibited Offer Types

You may not use Hello Revenue to create campaigns for the following types of offers:

• Products you don't control: Products or services where you do not directly control fulfillment, inventory, or service delivery
• Vaporware: Products that do not exist or are not ready to be delivered to customers
• Pre-launch without MVP: Products in development with no minimum viable product or ability to fulfill orders
• Affiliate-only offers: Offers where you are solely an affiliate with no fulfillment responsibility or control over the customer experience
• Multi-level marketing: MLM, pyramid schemes, or business opportunities primarily based on recruitment
• Regulated products without licensing: Products requiring specific licenses or certifications (e.g., financial services, medical devices, supplements with health claims) where you lack proper authorization
• Counterfeit or unauthorized goods: Products that infringe trademarks or are not authorized for sale by the rights holder

We reserve the right to suspend or terminate accounts that violate these terms without prior notice or refund.

By using Hello Revenue to create campaigns, you represent and warrant that:

Product Ownership and Rights

• You have the legal right to sell the product or service you are advertising
• You own or have proper authorization to use all trademarks, copyrights, and intellectual property associated with your product
• You have authority to bind your business to these Terms

Fulfillment Capability

• You have the operational capacity to fulfill orders generated by campaigns created through our Service
• You have or will have inventory, staff, systems, and processes necessary to deliver your product or service to customers
• You will honor all offers, pricing, and promises made in campaigns created through our Service

Truthfulness of Claims

• All information you provide about your product or service is accurate and truthful
• All claims about your product or service are substantiated and can be supported with evidence if requested
• You will not use the Service to make false, misleading, or exaggerated claims
• Testimonials, results, or case studies you reference are genuine and representative

Compliance

• You will comply with all applicable laws, regulations, and advertising standards in all jurisdictions where your campaigns run
• You have all necessary licenses, permits, and authorizations required to sell your product or service
• You will comply with the advertising policies of any platforms (Google, Meta, etc.) where you deploy campaigns

These representations and warranties are ongoing and apply each time you use the Service. Breach of any warranty may result in immediate termination of your account and forfeiture of any refund rights.

Your Input: You retain all rights to the content, URLs, and information you provide to the Service ("Your Content"). You grant us a license to use Your Content solely to provide and improve the Service.

Generated Content: Content generated by the Service based on Your Content is owned by you. You may use, modify, and distribute generated content for any lawful purpose.

You represent that you have the right to submit Your Content and that it does not infringe on any third-party rights.

The Service, including its original content, features, functionality, and underlying technology, is owned by Hello Emma AB and is protected by copyright, trademark, and other intellectual property laws.

Our trademarks, logos, and service marks may not be used without our prior written consent.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Merchantability or fitness for a particular purpose
• Accuracy, reliability, or completeness of generated content
• Uninterrupted or error-free operation
• Results or outcomes from using the Service

AI-generated content may contain errors, inaccuracies, or inappropriate material. You are solely responsible for reviewing and approving all content before use.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HELLO EMMA AB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities
• Loss of data or content
• Business interruption
• Damages resulting from use of generated content

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

You agree to indemnify, defend, and hold harmless Hello Emma AB and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your Content
• Your use of generated content
• Your violation of these Terms
• Your violation of any third-party rights
• Your products and services: Any claims, complaints, disputes, or legal actions arising from products or services you advertise, sell, or fail to deliver using campaigns created through our Service
• Customer claims: Any claims from your customers related to your products, services, fulfillment, refunds, quality, or any representations you made
• Regulatory actions: Any fines, penalties, or enforcement actions from advertising platforms, consumer protection agencies, or regulators related to your campaigns or business practices

This indemnification obligation survives termination of your account and these Terms.

By You: You may terminate your account at any time by contacting us or using account settings. Upon termination, your right to use the Service ceases immediately.

By Us: We may suspend or terminate your account at any time for violation of these Terms, suspected fraudulent activity, or at our discretion with reasonable notice.

Audit Rights

We reserve the right to verify that you are complying with these Terms. Specifically, we may:

• Request proof of your fulfillment capability at any time, including evidence of inventory, business registration, or operational capacity
• Request documentation supporting claims made in your campaigns
• Review campaigns for compliance with our Prohibited Uses policy before or after deployment
• Investigate complaints received about your campaigns or business

Failure to respond to audit requests within 7 days, or providing false or misleading information, may result in immediate suspension or termination.

Campaign Suspension and Hosted Content Removal

We reserve the right, without prior notice, to:

• Pause or suspend any active campaign if we receive complaints about your product, service, or business practices
• Remove landing pages hosted on our infrastructure if they violate these Terms or our Prohibited Uses policy
• Disable deployment connections to your advertising accounts if we determine campaigns are being used for prohibited purposes
• Report violations to relevant advertising platforms, payment processors, or authorities as required by law or platform policies

Effect of Termination

Upon termination, provisions that by their nature should survive (including intellectual property, disclaimers, limitations of liability, and indemnification) will remain in effect. Additionally:

• We will remove all landing pages hosted on our infrastructure within 30 days of termination
• You will lose access to campaign data and generated assets
• Any unused credits or Founding Member benefits are forfeited if termination is due to violation of these Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service at least 30 days before they take effect.

Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law principles.

For EU consumers: Nothing in these Terms affects your statutory rights under applicable consumer protection laws in your country of residence.

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation.

If negotiation fails, disputes shall be finally settled by the courts of Stockholm, Sweden, except where prohibited by consumer protection laws in your jurisdiction.

EU Online Dispute Resolution: The European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr

Entire Agreement: These Terms constitute the entire agreement between you and us regarding the Service.

Severability: If any provision is found unenforceable, the remaining provisions will continue in effect.

Waiver: Our failure to enforce any right does not constitute a waiver of that right.

Assignment: You may not assign these Terms without our consent. We may assign our rights and obligations without restriction.